Super · CRM

effectiveMembership relationship management serviceWe are committed to providing the following!

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automatic evaluation

habit analysis

promotion

template

Blacklist

customer contribution

Influence on customers

customer contribution
Improving repurchase rate
Shorter repurchase cycle
Improved value

Reviews
Share and distribute
feedback value

advertise
customer value

customer stickiness

customer size

increase activity
wake up from sleep
reduce churn

customer retention
Prospect Coverage
Increase in customers

Product

List of CRM functions

customer management

・Multi-platform customer data cleaning One ID central management

・Online and offline customer data

・OneID integrated ID

・Manage customers by brand/store/type

・Customer-defined attributes/blacklist

customer care

・Complete customer lifecycle care with full scenarios/full links

・Full order link ・Reverse aftercare according to cargo flow

・Full cycle automatic care from import-active-silent-sleep-drain

-Special scenarios: automatic care for birthdays, consumption cycles, baby full moon, 1 year old, etc.

Order care

- Based on the entire ordering process, corresponding emails will be sent at each important point, such as delivery reminders, praise reminders, etc.

・Also, after you purchase and receive the item, you will receive follow-up emails for subsequent orders, such as an email with recommended products one month after the item arrives.

Customer bulk sending

- As the number of customers continues to grow, it is no longer possible to manually send emails one by one, and sending them in bulk can save a lot of time.

・While ensuring efficiency, you can improve your relationship with customers, and the savings can be used for other store operations.